U

Monday, May 6th, 2024 9:25 PM

Closed

JC

I had a lovely customer service rep. Her name is JC and she was one of the most kind-hearted people I've talked to period. Even though my problem wasn't fixed after spending an hour on the phone with me, she promised in looking into it further on her own time. Give her a raise. 

Official Employee

 • 

119 Messages

8 months ago

Dear Sophia
Thank you for sharing your positive experience with JC . 
Recognizing our employees with special shout outs is our favorite thing to do. We've shared your compliment with JC and their leadership. 
We always want you to have the best experience possible. Thank you for being an Xfinity customer. 
Kind Regards,  
Madinah Xfinity Philadelphia 

forum icon

New to the Community?

Start Here