Hi there! Thank you for taking the time to share this experience with us. I would love to make sure our teammate is recognized. Would you mind sending me a direct message with either your address or account number, as well as your compliment? This will help me pull up the account and ensure feedback is provided to the correct person and their leadership.
Thank you!
Monica
To send a direct message, please follow the instructions below:
Sign In (if necessary)
Click the 'Direct Message' icon in the top right-hand corner
Click the 'New Message' icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Again
Expert
•
32K Messages
4 days ago
@user_vdvj1i
If it's a positive review you can do that right here.
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XfinityMonica
Official Employee
•
44 Messages
2 days ago
Hi there! Thank you for taking the time to share this experience with us. I would love to make sure our teammate is recognized. Would you mind sending me a direct message with either your address or account number, as well as your compliment? This will help me pull up the account and ensure feedback is provided to the correct person and their leadership.
Thank you!
Monica
To send a direct message, please follow the instructions below:
Sign In (if necessary)
Click the 'Direct Message' icon in the top right-hand corner
Click the 'New Message' icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press 'Enter' to send your message
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