Hi User1456! We appreciate you reaching out on our Xfinity Forum. Thank you for sharing your positive experience with us. We would love to make sure the representative who helped you is recognized.
Can you please send us a Direct Message with your name, address, and the compliment so we can make sure the correct associate receives it? Here are the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Direct Message” (upper right corner of this page) • Click the “Start new conversation" (pencil and paper) icon • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message
XfinityAmira
Official Employee
•
5.1K Messages
6 hours ago
Hi User1456! We appreciate you reaching out on our Xfinity Forum. Thank you for sharing your positive experience with us. We would love to make sure the representative who helped you is recognized.
Can you please send us a Direct Message with your name, address, and the compliment so we can make sure the correct associate receives it? Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” (upper right corner of this page)
• Click the “Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514
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