Fhon Newark Delaware Tech

Fohn who is in Newark Delaware is top notch. She shouldn’t be answering phones, but training others in conflict resolution and how to speak with irate customers. What a rockstar she is! I’ve spoken to multiple techs, and she is by far the best I’ve spoken to, amongst multiple companies, in some time. Though she wasn’t able to fix the issue due to hardware problems, she gave me a work around and stayed on the phone until we were able to watch the game. She single-handedly kept us as customers and gave me renewed faith in the future of xfinity. As a business owner, combat veteran, and leader promote her at the earliest opportunity. As far as I’m concerned, she’s family.