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Tuesday, July 2nd, 2024 8:24 PM

Exceptional service

I want to share the amazing service I received today from a highly professional agent, Michelle agent ID#  DVL. Michelle is one of the best agents I've had the pleasure of speaking with. She had patience, a pleasant personality, very professional and knowledgeable. Michelle helped me setup a payment plan, reset email address and waived late fees. Michelle is a great asset to your company, she deserves a raise.

Official Employee

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119 Messages

2 months ago

Dear Shawnette
Thank you for sharing your positive experience with Michelle.
Recognizing our employees with special shout outs is our favorite thing to do. We've shared your compliment with Michelle and their leadership. 
We always want you to have the best experience possible. Thank you for being an Xfinity customer. 
Kind Regards,  
Madinah Xfinity Philadelphia  

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