Visitor

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1 Message

Friday, May 22nd, 2026 7:40 AM

Exceptional Customer service [Edited]

I contacted xfinity because I would be having trouble paying my bill by the due date. I spoke with Chuimei and I was given exceptional customer service. Not only were they able to solve my issue, they found several ways to make it more affordable for me. I have been a xfinity customer for over 4 years and Chuimei is the only representative so far that made me want to search and leave a review. I personally believe they should be the example in customer service. I can guarantee I will continue to be a customer of xfinity for a long time if it means I get to interact with individuals like Chuimei to solve my issues. 11/10 I have already began recommending to family and friends.

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Official Employee

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114 Messages

1 hour ago

We truly appreciate you taking the time to leave this compliment. Our teammates work hard to deliver great service, and your feedback means a lot. Thanks for choosing Xfinity.

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