Excellent Customer Service

I want to let his supervisor(s) know that today I received probably the best customer service I have ever had in ANY venue.  I phoned Xfinity this morning and got Sonny.  He was so helpful and understanding.  I am 87 years old and not particularly computer savvy, but he was patient with me, and explained everything thoroughly. I had just signed up for cable service and was  not able to connect it myself.  After the teck was here it worked for a day, and then crashed, leaving me with no functioning TV.  I phoned this morning, fully expecting that I would have to devote another day to staying home and waiting for some one to come and help me.  But Sonny managed to fix everything perfectly while he was remote. Amazing!  He was friendly and warm and the kind of person I enjoy talking with.  He went the extra mile and I hope  you will recognize him in some way for his excellent customer service.