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Tuesday, April 21st, 2026 4:25 PM

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Excellent Customer Service

I want to compliment Kanchan for excellent customer service.  All of my questions and concerns were answered promptly and efficiently.  We are now a Xfinity household and Kanchan played a major part of it.

Sincerely,

Kathy

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Official Employee

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2.7K Messages

5 days ago

Thank you very much for reaching out here, and with that feedback. I am very glad to hear you were able to get all those question and concerns handled. I will be happy to share the feeback about your interaction with that agent from our end. Was that agent on the app chat or on the Xfinity.com site?

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