DONT WASTE YOUR TIME AND MONEY

THEY HAVE WASTED MY TIME FOR ABOUT 10 YEARS SAYING THEY CAN SERVICE MY LOCATION. HOWEVER THIS TIME THEY SAID SOME CHANGES WERE MADE AND THEY ALSO SIGNED A CONTRACT 2 YEARS AGO TO SERVICE ALL FLOYD COUNTY RESIDENTS. SO I CANCELLED MY ITHER SERVICE AND CHANGES EVERYTHING TO XFINITY THEY SENT A TECH OUT AND HE CALLED AND HAD ANOTHER TECH COME OUT AND THEY SAY A PLANT EXTENSION IS NEEDED AND THEY ARE NOW TRYING TO CHARGE ME THE CUSTOMER 4K FOR THE CONSTRUCTION OF THE PLANT EXTENSION. THEY CARE NOTHING ABOUT CUSTOMERS. DO NOT WASTE YOUR TIME AND MONEY. I CURRENTLY HAVE 6 other LOCATIONS WITH COMPLETE XFINITY SERVICE THAT WILL BE CANCELLING ALL XFINITY SERVICE IF THE COST OF THOSE CONSTRUCTION AND SERVICE ISNT PROVODED TO THIS LOCATION.