Visitor
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2 Messages
Customer service
I just wanted to leave a great review on 3 nice gentlemen at the xfinity location in Weymouth.. Omar, Eddy and Jojo went above and beyond to help me with my trade in and transfer the service over to the new phone etc.. it was a lot that I needed done for my account and they patiently helped me with no attitude or anything.. I would definitely recommend anyone to this store. everyone there was super friendly.Kate was also awesome.. there was another gentlemen but I didn't catch his name..they were amazing.. I can easily say I left there a happy customer thanks to the excellent and outstanding customer service I received from those guys..
XfinityMarshante
Official Employee
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974 Messages
9 hours ago
Hello @user_5cboi9, thank you for taking the time to leave a post. Thank you so much for taking the time to share this wonderful feedback! We’re truly thrilled to hear that the team at our Weymouth Xfinity location was able to make your experience such a positive one. It means a lot to know that the team’s patience, professionalism, and kindness helped make your trade-in and service transfer smooth and stress-free. We understand how overwhelming those tasks can sometimes feel, and we’re so glad they were able to support you every step of the way. We'd be happy to gather more information so that we can pass along your kind words.
If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, we'd be more than happy to look into this for you.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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