Visitor
•
1 Message
Customer service
I went to Xfinity store in Serramonte this rainy morning and for the first time had a positive experience with their customer service! I met Sareem who was so good with me! Was in and out in 15 minutes! Maybe the rain helped!
XfinitySean
Official Employee
•
470 Messages
12 hours ago
We truly appreciate you taking the time to share your experience on our community forums, user_zyi71e! We'd very much like to gather more about your experience to ensure our local teammate gets the kudos they deserve. Please send us a direct message with your full name, name on the account (if different), and service address, and we'll get the ball rolling!
To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat.
• Click "Sign In" if necessary
• Click the "direct messaging" icon or https://comca.st/3J0ir1l
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send
0
0