1 Message
Customer Agent Ralph
We didn't get a chance to be sent the survey after the call, but Customer Agent Ralph was a huge help for us today, answering a bunch of our questions and being able to reset my grandmother's wifi password since we weren't able to connect. If this somehow gets back to him, a big thank you!
XfinityMadinah
Official Employee
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102 Messages
2 months ago
Dear Emery
Thank you for sharing your positive experience with Ralph.
Recognizing our employees with special shoutouts is our favorite thing to do. We've shared your compliment with Ralph and their leadership.
We always want you to have the best experience possible. Thank you for being an Xfinity customer.
Kind Regards,
Madinah Xfinity Philadelphia
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