1 Message
Complement employees
How do I contact xfinity to complement some store employees for the incredible help they gave me.
1 Message
How do I contact xfinity to complement some store employees for the incredible help they gave me.
XfinitySeptember
Official Employee
•
21 Messages
10 months ago
Hello!
We are so happy to hear you had a great experience at our Xfinity Store, and we would love to make sure the employee who assisted you is recognized. Please send us a direct message with the compliment, as well as either your account number or service address, and we will make sure your feedback is passed along.
Thank you!
To send a direct message, please follow the instructions below:
Sign In (if necessary)
Click the 'Direct Message' icon in the top right-hand corner
Click the 'New Message' icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press 'Enter' to send your message
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