Complaint on employee jay employee number 34940707

I want to file a complaint against this employee for their behavior unprofessional conduct taunting me saying sorry you can’t pay your bill and repeating it when I called to restore my service I have cancer and was hospitalized and got behind on my bill and his response was rude and shouldn’t have the manager postion they should be died from misconduct and they are 100 percent the cause and reason why I will not continue service with Xfinity and why I will never do business with them and will advise anyone not to do business worth them as they hire these individuals to disrespect customers insult them and after being lied to mis lead but customer service i recorded the phone call and I will take this as far as I can I want this individual unemployed the absolute worse person I have ever had to deal with they should unemployable Xfinity should be absolutely ashamed of this individual conduct because I won’t be the only customer lost my entire family has service with them and will be going else where