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Saturday, December 9th, 2023 7:35 PM

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climbing tall ladders

Scott did a great job here in Rochelle, IL, climed high to fix the feed line chewed by squirrels, Great job Scott !!!

Expert

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107.1K Messages

1 year ago

Topic moved here to the Xfinity Compliments section for greater exposure to Comcast corporate employees (The Digital Care Team).

Official Employee

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119 Messages

1 year ago

Hi There @user_pkvfq3 
We love that you had a great experience! Recognizing our teammates is our favorite thing to do. Can you please send us a DM with your name and address, so we can get more information to make sure Scott receives your compliment?

Here's the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

-Madinah Comcast Philadelphia

(edited)

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