U

Saturday, June 22nd, 2024 1:52 AM

Best Customer Service

Delmy gave the best customer service. She straightened out my elderly uncle's account and helped me get the wifi working despite the original problems my uncle was experiencing. She ensured a folow up was done, and the problem was fixed. The wifi works great and xfinity has several great promotions to sign up for. I have had xfinity in the past and they always leave you feeling like a valued customer. 

Official Employee

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983 Messages

8 days ago

Hi there, @user_e6e8bq Thank you so much for reaching out to us to let us know the excellent customer service Delmy provided you and how she got your uncle's account and service back in the right direction. I will definitely forward your feedback to the appropriate department.-Richard

Expert

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104.4K Messages

8 days ago

Thread moved here to the Xfinity Compliments Section.

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