xfinity wifi works but XFINITY says wrong password

Before I reset my wifi password - I would like to try to clarify - the password works on my home network and on xfinitywifi - it does NOT work on XFINITY.  The XFINITY was set up by a comcast  person when I opened my xfinity mobile  account and bought a phone two years ago.  When  I try to join XFINITY - it says incorrect password and takes me to the enter password page.  On that page - my Username is showing as a string of numbers - it is NOT my Comcast username or the name of my home network.  So I don't think that changing my password is the solution since it works with the other two(xfinitywifi and my home network) I tried entering my home network username and password and I tried entering my Comcast username and wifi password but neither worked.  I did not get an error message for either - XFINITY just wouldn't connect - the little circle just kept spinning.  I suspect the string of numbers as my username has something to do with the problem. So any other suggestions?  Thank you

Hello sorry to hear for some reason you both are not able to sign into the XFINITY hotspot  @truthseeker719  @Notworking2  both of you please go reset your password and then tell me if it works thanks!  "Try the new password you created"

 www.xfinity.com/password 

@truthseeker719  Click forget network "under your wireless network settings"  and then try to sign on to XFINITY so you will not have the string of characters saved "password"  Then click on XFINITY and then log in with the current password that you said you know works.   

Thank you for this suggestion which sounds like it will work.  Please excuse my ignorance but where do I find "Click forget network "under your wireless network settings"?  On my iphone under XFINITY - it only offers the option to Join Network.  I checked online and iphone does not have wireless network settings - only the Wifi section where I am unable to "Forget XFINITY".  So where do I find the wireless network setting.  Do I need the Xfi app?  Or to do this on my computer?  Thank you for your help.

Don't know if this will work for you but I researched on line and then installed the Xfinity Hotspot App which fixed the problem.  I can now get on both xfinitywifi and XFINITY (the secure network).  Here is the link to where I found the solution   https://wifi.xfinity.com/faq.php     Just scroll down to "How do I connect to XFINITY SSID" and follow the steps.  Hope this helps.  Good luck.

Sorry to bother you again Comcast Josh - I had replied that I installed the HotSpot App and that fixed the problem - but a couple of hours later - I have the same problem.  So I tried deleting the HotSpot App and installing the Xfi App.  I installed the profile and now the XFINITY user name is my Comcast e-mail username but it is still saying password is incorrect.  I tried both my Comcast password and my wifi password - but keep getting the incorrect message.  I cannot find where I can "Forget this network" as you suggested.  This is extremely frustrating.  I have no idea what the problem is.  I'm going to restart my router and see if that does anything.  Any help is appreciated.  This is an extremely strange problem as both my home wifi and xfinitywifi are working fine.  Thank you

I am having the same issue. XFINITY was working fine until today when suddenly I can no longer log into the network with my comcast credentials. I can still log into xfinity_wifi just fine.

I am having the same issue.  My iPad is wifi enabled only.  suddenly can't connect to wifi as "incorrect password" presents itself--I've restarted router, ipad, all other devices that are connected to wifi and only the iPad is problematic.  I downloaded the HotSpot app to my iphone and can only connect to an unsecured random Xfinity hotspot which seems, well dumb.  Are these boards monitored?