BruceW's profile

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27.5K Messages

Monday, June 29th, 2026 9:35 PM

Xfinity Speedtest No Longer Works

https://speedtest.xfinity.com/ no longer runs an Internet speed test. Instead, it tells me to "Test your internet speed with the Xfinity app". But I cannot find a speed test option in the app. Where is the speed test in the Xfinity app? Note that I am using a retail modem and router instead of a Comcast/Xfinity gateway. The app is running on a Motorola phone with Android v14.

Where is the speed test?

ETA: Found it, sort of. Selecting "Wifi" and then "Troubleshoot" opens a window where the only speed test option is "Test speed to this device". Here's the fun part: selecting "Test speed" opens a window that says "Test your internet speed with the Xfinity app", you know, the app that I'm in at that moment? If I'm foolish enough to tap the "Test in app" button on that screen, all that happens is an all-grey screen is displayed, top to bottom, left to right, and that's all folks! 

This is NOT an improvement in speed testing! 

ETA2: Multiple confirming posts at https://forums.xfinity.com/conversations/your-home-network/6a3db581eb10f8656e693b3a, and a post by @XfinityNatalie that says:

 ... we have updated our speed testing to be implemented through the app for better speed test results ...

HOW IS NO RESULTS BETTER?????!!!!!

ETA: I've just received a "Reminder To Accept Solution on your post" email. I'd be glad to accept a solution, but the company has not provided one, or even replied to this post. 

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Visitor

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1 Message

13 days ago

So true! Plus you're asking employees to use their personal phones to check speed to their office computers. 

(edited)

Visitor

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1 Message

3 hours ago

Same here on iPhone 16. Using the app opens a window which links back to the app, and so on...

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