Visitor
•
2 Messages
Xfinity ROKU APP not showing all the channels
ROKU APP not showing all the channels. I am only getting about 7 channels. Have restarted app, modem, and checked to be sure there were no local Xfinity issues listed on the website; nothing working. This is on all my TVs. No other ROKU APPs are affected, and all TVs are working properly otherwise. I saw other posts regarding the same issue, but no solutions shown to work. Please advise of what the issue is and how long to anticipate it be fixed. Thank you.
user_350978
Visitor
•
2 Messages
10 months ago
Same here. Reloaded, no update,restarted
0
user_058485
Visitor
•
1 Message
10 months ago
same issue - Roku, XFinity App - not loading Live channels 11/24 1pm
1
madUser_123456
New Poster
•
5 Messages
10 months ago
Same issue. Was working about 3 hours ago. Now only local sports channels. Not local channels. And nothing else.
0
0
user_7db6dc
Visitor
•
4 Messages
10 months ago
Same here not working right.
0
0
user_7db6dc
Visitor
•
4 Messages
10 months ago
Just noticed same channels missing on iPhone app and roku.
0
0
user_cd71aa
Visitor
•
1 Message
10 months ago
Me too…it was on and then after the game we couldn’t get other channels…..
1
0
pboesen
Visitor
•
2 Messages
10 months ago
Xfinity app using Roku has only 7 channels. This started sometime yesterday (Thanksgiving!) 11/24/2022. Checked on 2nd ROKU this morning and not working on this one either. I've done the usual - restarted Roku, rebooted router, removed & readded Xfinity app - no difference. Anyone found a solution. This is really unacceptable.
0
0
CCChristopher
Problem Solver
•
577 Messages
10 months ago
@user_a0b40a Hello and good morning, and thank you for reaching out over our Xfinity Community Forum. I am so sorry to hear that you are also experiencing these issues with some or most of your channels not showing up on the Roku App. That would definitely be frustrating, and I would be more than happy to assist in any way I can in getting this resolved. To get started, could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
0
0
user_85fd40
Visitor
•
1 Message
10 months ago
Same on all my roku. Xfininty having issues
1
0
pboesen
Visitor
•
2 Messages
10 months ago
Well, now the streaming app on iPad is also all messed up. That happened about 3 hours ago. I guess this means they've done something but 90% of channels are listed as TVGO. Ridiculous.
0
0
user_a084c3
Visitor
•
1 Message
10 months ago
Cleared data on my fire stick and that solved the problem but iPhone and iPad still showing only Togo channels
3
0
user_7db6dc
Visitor
•
4 Messages
10 months ago
All channels are back both on Roku and IPad.
1
0
user_ca2388
Visitor
•
2 Messages
10 months ago
Channels aren't showing on any device with Stream. Over 24 hours here now. Its ridiculous they can't at least post updates on the app when we login.
0
0