Thank you so much for giving that a try, @AyyeLock! Are you able to sign into the site here?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
With the issues at log in, have you attempted to power cycle the modem by unplugging it for 20-30 seconds and plug the device back in? If not, would you be able to give it a quick try and let us know if that helps improve accessing the Xfinity applications?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityAnthonyT
Official Employee
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496 Messages
2 m ago
Hey there, happy to look into this for you. What device are you trying to run the app on?
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AyyeLock
Visitor
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3 Messages
2 m ago
Same here. I’ve tried a laptop and two iPhones neither work.
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