xfinity app will not process My Cart

I wanted to Customize My Plan in the Xfinity app or online @ xfinity.com. It pulled up Offers and I have it in My Cart.

It is saying:

Sorry about that! We had a problem with our site.

Try again

I have called and chatted with every Xfinity entity in Customer Service, Technical and Billing and no one can help. Since I cannot apparently send screenshots to anyone here is the text of what is in the cart:

Done

xfinity.com

＝

xfinity

Your Cart

PLAN DETAILS

Internet

$29.95/mo

100 Mbps

ヘ

Internet Essentials Plus                           $29.95/mo

No term contract

Peacock Premium                                    $0.00/mo                               

Xfinity WiFi Gateway                               $0.00/mo

TV & Streaming

$25.30/mo

Popular TV, 125+ Channels

Popular TV 

125+ Channels, No term contract

Includes Regional Sports Fee ($10.30)          

                                                                            $10.30/mo before discount

StreamSaver                                                      $15.00   (note I cancelled this today 9/3/2025)

HBO Max                                                            $0.00

Ultimate TV                                                        $0.00

TV Box                                                                $0.00

Service to Additional TV with

TV Adapter                                                        $0.00

Included with plan

Cloud DVR - 20 hours

Streampix

Sports & News

Home Phone

$10.00/mo

Xfinity Voice                                                     (30.00/mo before discount)

Xfinity Voice

No term contract                                                                         

Unlimited Select Provisioning                          $0.00

     

Discounts

Multi-Product Discount

                                                                           $-20.00/mo

Additional Discount   

ACP Credit                                                         $0.00

Shipping & Installation

                                                                            Due on first bill

Installation                                                          Add later

Taxes, Charges & Fees

Residential

Monthly plan tax                                                 Calculate

Due Today                                                            $0.00

へ

This amount includes charges like onetime deposits, device payments, and taxes.

• SERVICES

$103.25/mo ^  (This is what I currently  pay)

• EQUIPMENT
• CHECKOUT

This the last screen shot info which states the plan and cost:

Done

xfinity.com

xfinity Pricing & other Info

YEAR 1+     (I believe this is the name of the plan)

Standard price $70.25 /

Multi-Product Discount $-20.00

X        ACP Credit Expired

Estimated monthly $50.25

SERVICES

103.25/mo

•EQUIPMENT • CHECKOUT