U

Sunday, September 24th, 2023 9:38 PM

Closed

Xfinity app requires authorization from xfinity app for login

When launching the app on on my phone, it asks me to login. To do so, it redirects me to xfinity.com.  I log in, but it says I need to use the app to authorize my login.

I am stuck in an endless loop.  Suggestions on how to get around this?

Official Employee

 • 

1.4K Messages

2 years ago

Hey there @user_2f3321! Thanks for taking the time to reach out. I'm sorry you've been having login issues. I know you probably have, but I have to ask. Have you already cleared cache and cookies? 

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