U

Tuesday, July 30th, 2024 11:17 PM

xfinity app not working

Can't log onto the app

2 Messages

1 month ago

same problem..."that didn't go as planned"

2 Messages

this issue just resolved!

Official Employee

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860 Messages

@user_tmyhws That is great to hear! Did you do anything specific to fix it, or did the app just start letting you in?

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Official Employee

 • 

2.2K Messages

1 month ago

Hey there, user_x4pquc, thanks for reaching out through Xfinity Forums regarding the issues with the app! We would be happy to help you with troubleshooting the app. I know I rely on the Xfinity app to manage my account. You have reached the right place! 

 

 
Can you please provide me with more details on the issue you are having with the app and if you have tried any troubleshooting steps already? 

 

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