lisabh1's profile

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4 Messages

Monday, March 8th, 2021 3:00 PM

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xFi Advanced Security is Blocking My Website

I launched a new Squarespace site last week and am getting this error message:  

https://www.screencast.com/t/YGdSQqP1dWp2

 

I disabled Advanced Security but that doesn't solve the problem. Everyone visiting this site from Xfinity Wifi is getting blocked: https://www.christinaloff.com

 

What is happening to me is the same as what is being described here: 

https://forums.xfinity.com/t5/Xfinity-App/xFi-Advanced-Security-is-blocking-my-company-s-website/td-p/3305727

 

Yet, I can't post to this thread and I cannot connect with the techs who have solved this for other users. They are: 

@ComcastJosh @ComcastRachelH 

 

PLEASE help me. I have spent over an hour on the phone with techs who can't understand how to fix this. 

 

 

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5 Messages

4 years ago

@ComcastBillie @ComcastBrittany @ComcastKatieMS @ComcastGina

I'm having the exact same issue. Visionscorecard.org

how do I get my website unblocked?

Visitor

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2 Messages

4 years ago

I am having the same issue with pyramidecreative.com. 

@ComcastJosh @ComcastRachelH is this something you can support us in? 

Thank you!

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1 Message

4 years ago

i having the same issue with http://149.165.171.210:32547/

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