Visitor

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11 Messages

Monday, February 2nd, 2026 2:33 PM

Why does the "Edit" button simply show as a purple line?

Samsung Galaxy S23 Ultra with latest Android Operating system - 

Accessing the Xfinity App

Click "WiFi" tab

Click "WiFi details" button

There should be an "Edit" button at the bottom f the screen

All that shows is a purple line (see image) 

There are no scroll bars and you cannot "pinch to shrink"

How do I fix this?

Half the time when I click the purple line it takes me to the edit screen

Half the time it just offers to share my WIFI password via text.

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Official Employee

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2K Messages

5 hours ago

Hello, @user_d6def3! Sorry to see your having trouble with the app. I would recommend making sure you have the latest version of the XFINITY App installed to see if that may help to get the scroll bar to appear if you have not done so yet. 

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