Visitor
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1 Message
Unpausing Devices
I created the setting to pause my wifi at night. I am having trouble undoing this. I want my wifi to run throughout the night. Please help
Visitor
•
1 Message
I created the setting to pause my wifi at night. I am having trouble undoing this. I want my wifi to run throughout the night. Please help
Accepted Solution
XfinityKassie
Official Employee
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1.3K Messages
2 years ago
@sorsscriba Thank you for the update. Are you seeing the devices at the bottom that are showing under, "Devices Not Connected"? Also, please ensure that you have the latest version of the app by updating it. This should resolve this issue.
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CCDaryl
Problem Solver
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828 Messages
3 years ago
Thank you for reaching out to us in our Forum. You should be able to change the rules, but accessing the Xfinity app, clicking the "connect" tab at the bottom, you will see all your devices connected, as well as which ones are paused. click the ones that are paused and on the next page you will see a blue bubble that says unpause. You just need to click that button to unpause your device.
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