Visitor

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1 Message

Friday, September 26th, 2025

Unhook netlfix from xfinity account

I need to know how to unlink netfilx from my xfinity account. A family member is trying to add me to their netflix account. But everytime I try to respond to their invitation, it takes me to netflix on my xfinity account and asks which plan I want to select which includes the cost. I need to know how to get out of this. I have called your 800 number and visited the local store twice. So far no one has been able to resolve this issue. 

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Official Employee

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206 Messages

4 days ago

Good morning @user_ebbbif, thanks for reaching out to us on the community forums, I hope you are having a good day so far. I am sorry to hear that you are still having issues dealing with removing Netflix from the Xfinity account. You can follow these steps here and let us know if that works.

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