Visitor
•
1 Message
unable to activate ESPN Unlimited
Please help! I am trying to activate my ESPN Unlimited subscription and when I go to my Services & Subscriptions there is no activation button. There is only an ESPN logo with no status! I have tried this from my phone, my tablet, and my Windows computer. I have attached a screenshot.
When I click on Manage Subscriptions I get a page with the message:
You have subscriptions that require activation.
When I click the activate now link it takes me back to the Manage Subscriptions page.
Can you please fix this on your end. I have tried EVERYTHING and I work in IT Support for a large company myself.
Thanks for what you can do to get me online with ESPN Unlimited.
[Edited: "Personal Information"]
XfinityJanelle
Official Employee
•
2.4K Messages
2 hours ago
Hey @user_1rptji , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding ESPN Unlimited. I would be more than happy to offer my assistance looking into this further for you.
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.To send a "Direct Message":
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
0
0