Trouble logging in

Question

Xfinity doesn’t recognize my new account on the APP

EG · Answer

Concern moved here to the Xfinity App help section for assistance.

XfinityPeterH · Answer

Dancerreyna Getting a new account set up and then having the app not recognize it is definitely not the start we want for you. Are you able to sign in at Xfinity.com with the same Xfinity ID?

Xfinity App

Dancerreyna

Trouble logging in

EG

XfinityPeterH

New to the Community?