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1 Message
Service interruption
I keep experiencing denial of service. Any would like to find it how I can extend my plan past 1 terabyte. I thought my plan was unlimited but again I am losing service at the most inconvenient of times
New Poster
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1 Message
EG
Expert
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113.3K Messages
6 years ago
They don't cut off your service for going over the limit. You have 2 months grace periods then you get charged extra for the overage.
https://www.xfinity.com/support/articles/data-usage-plan
Something else is going on.
Start here;
https://forums.xfinity.com/t5/Your-Home-Network/Connection-Troubleshooting-Tips/m-p/1253575#M94474
Post the requested info from here;
https://forums.xfinity.com/t5/Your-Home-Network/Information-Requested-for-Connection-Related-Posts/m-p/1253381#M192739
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