G_V's profile



13 Messages

Fri, Mar 5, 2021 8:00 AM

Re: Xfinity Gateway Offline with App

I'm having the same issue for 3 days now. Why no answer from Comcast?


Official Employee


230 Messages

7 m ago

Hi @G_V. We do appreciate you making this post so that we can help ensure your My Account app is properly reporting your internet services for you. We did receive your private message! In the future, we please do ask that you do not send us a private message before being asked to adhere to our community rules. Regardless, we are here to help and will continue to support you via private message. We look forward to being able to help out!

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