markadams5486's profile

New Poster


1 Message

Wed, Mar 25, 2020 6:00 PM

Re: Enable the browser

I am a new xFi user and am also getting this message.  When I attempt to sign into my account, I get an error message to enable my browser in Settings.  After clicking on the link, all I see is a list of every app installed on my phone.


Which settings need to be adjusted?



Frequent Visitor


16 Messages

3 m ago

I can't access my email account.  XFinity wants me to change my browser.

Sorry, it ain't gonna happen.  I changed from Windows explorer to Maxthon about a year ago.

I'll just try to find another internet service.  I can spend $200 + dollars a month somewhere else.

I won't get an answer obviously, because I can't get into my email account.

Smart all the way to the top !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


Official Employee


193 Messages

Hey there, thanks for reaching out through our Xfinity Forums platform! I am sorry to hear you are having issues accessing your e-mail account. We definitely do not want to lose you as a customer. Is it a Comcast e-mail account that you are having issues accessing? Also, are you getting an error message when you are accessing the website?

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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