Tatyana1's profile
Rousing Reactor
Expressive Exchange



59 Messages

Tue, Nov 26, 2019 12:00 PM

Power Cycling question

I have a newer dual band wireless gateway that I'm leasing from Comcast. I heard mixed opinions on this subject before so I wanna ask it here;  Do I ever have to power cycle it, meaning to unplug it from the wall wait 30 seconds and plug it back in.  Some people say you only gotta do it when something is not working right, and some say you gotta do it every week even if everything is OK, what do you guys think? 


Also does anyone know if there is a saparate phone number for XFI support besides 1800 Comcast?

This conversation is no longer open for comments or replies and is no longer visible to community members.


Accepted Solution




87K Messages

2 y ago

I power cycle my equipment once a month. Can't hurt and it helps it to perform better !

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New to the Community?

Start Here