Port Forwarding Not Working

When I attempt to use my PC to access it sends me to a nonexistant link that redirects to the app download. When I use my phone and the app it doesn't do anything when selecting Port Forwarding.

Responses

U

user_84c24c

Visitor

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5 Messages

1 year ago

I'm having the same issue, just let us port forward from the routers control panel instead of this terrible app

0

CCMike1

Official Employee

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933 Messages

1 year ago

Hi user_17f497 if you're looking to enable port forwarding, you'll need to do this from the app.

3

0

U

user_84c24c

Visitor

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5 Messages

@XfinityMikeB The app does not work.

1 year ago

0

U

user_17f497

Visitor

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3 Messages

@XfinityMikeB As the above user mentioned the app does not work. When I try to select port forwarding nothing happens at all.

Support got it working by doing something but it appears that was a temporary solution. The opened the port themselves for me.

1 year ago

0

U

user_17f497

Visitor

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3 Messages

The app no longer even allows me to sign in after the update.

1 year ago

0

Xfinity App

user_17f497

Port Forwarding Not Working

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