user_zwe4nj's profile

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10/07/2026 12:32 AM

Not a question. Notification to Xfinity Team that the Test portion is broken

Not a question. Notification to Xfinity Team that the Test portion is broken again. It all started between last night and this afternoon (10/6/2026).

Xfinity app on iPhone 15

While testing the gateway->to->device signal strength, the test would fail and the app crashed.

Received this result and 2-3 seconds later, crash...

While testing the entire home network, the test completed but listed three devices (laptops) as unable to test.

Then when I tap on a failed test I get this.

When I tap try again on the failed test. The app crashes. Not good. This is a problem in the Xfinity Cloud.

I suggest the Xfinity stop trying to execute these test through their "broken" infrastructure. Come up with

a way to run a test from the web browsers again and skip the signal strength testing. I think your gateways

are getting confused about the true nature of the home networks and the holding onto stale MAC addresses

inside your cloud infrastructure and the home gateways.

All I really what to know is the speed to my device from the Internet. Not the Wifi signal strength between the

gateway and network device (useless).

Example of a clean test through my Firefox browser from Speakeasy Speed Test. I have 300 Mbps plan.

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