1 Message
No Details in Xfinity App
I have been an xFi customer for years. The past 2 weeks I have had constant outages. A modem was replaced and now the app is showing no details about my modem, pods, or connected devices. I also get a warning that my bill is passed due, but when I click to fix it, it shows a 0 balance.
j8j8j8jj8
1 Message
29 days ago
just as same as me. Today replaced a new modem, tried to set it up. It worked at beginning, but after 1 hour, theres somehow only 2 icons "Overview" and "Account", from overview i can see "Your bill is past due". and I can not access my modem since there isnt any options about it. Talked with online support chat, and the guy didnt understand what i was talking. Can anyone help?
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