Visitor

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1 Message

Wednesday, July 23rd, 2025

My iPhone doesn't support most recent update of Xfinity App

I'm trying to access my router (Gateway XB8) to manage my network settings, but I have an older iPhone 8 that will no longer support anything after OS 16.7.11, and the app is telling me that I need OS 17.2 or later. 

Other than upgrading my phone (which isn't an option at the moment), what are my options for managing my network settings without the app? 

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Official Employee

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290 Messages

1 day ago

Hello @user_yhiyag, Thank you for taking the time to leave a post.  You can manage your network settings on the Xfinity site under Internet, and you can also log into the modem using the admin tool.  I have also attached an article with steps on changing your Wi-Fi network name and password

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