Manual Control of XFI XB6-T Router

When I log into my router (10.0.0.1) my settings are greyed out for both 2.4 and 5. I need to manually adjust the setting for a new SSID. I also cannot adjust anything through the XFi app or web portal. I believe my WiFi Intelligence is on. I cannot find a way to turn it off. I've reset the router with no luck hoping to just set up new SSID's. Can someone help direct me to regain control of my network?

Responses

U

user_a60ac5

Visitor

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1 Message

3 years ago

We’re you ever able to figure it out? I’m currently having the same issue.

2

0

XfinityJeniece

Official Employee

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2.4K Messages

Hey there, @user_a60ac5, thanks for reaching out through Xfinity Forums regarding managing your modem. We would be happy to assist you with troubleshooting this issue. Just to confirm, have you tried using the Xfinity app in order to manage your modem and network settings?

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3 years ago

0

EG

Expert

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107.1K Messages

Wonder how the original poster @MacMel from 7 months ago is making out ???

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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3 years ago

0

Xfinity App

MacMel

Manual Control of XFI XB6-T Router

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user_a60ac5

XfinityJeniece

EG

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