U

Visitor

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1 Message

Wednesday, July 5th, 2023 6:10 PM

Closed

Keep getting error message when I try to pay my bill from app

Since the 3rd I have been going on my xfinity app trying to pat my monthly bill and all it brings up is an error message. I need to pay my bill. Help!

Official Employee

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1.1K Messages

1 year ago

Hey @user_f2390f, thanks for reaching out to Xfinity Support on our forums. We apologize you were having issues with the app and I'd love to help. What error message are you getting when you try in the app? Also, have you tried our website here and does it give you the same error?

 

Visitor

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1 Message

1 year ago

I'm having the same problem. 

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