1 Message
It won't let me sign in
My app wasn't working so I uninstalled it as told to do before than reinstall and login again. When trying to login the screen doesn't even give me a code or a code thing to scan. It won't let me log in I've tried to Uninstalled do it all over multiple times and nothing. Its really frustrating that there isn't a direct line to call and speak with someone I think its stupid. Please help
XfinityFrank
Official Employee
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921 Messages
1 year ago
Hi there @user_6c7213 ! If you prefer to get someone on the phone you can reach us at 1-800-XFINITY (or 1-800-934-6489). However, I would be happy to help with your XFINITY App issue! When you attempt to log in, what exactly happens? Is there an error message at all?
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