raytrode's profile

Visitor

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2 Messages

Wednesday, December 17th, 2025 10:06 PM

How to view connected devices with out the xfinity app which will not work on my phone

just simply need the local addresses for my connected devices, my phone will not update to the os required for the app

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Official Employee

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2.3K Messages

16 hours ago

Hey @raytrode, Thank you for visiting our official Xfinity Forums Community support page. If you rent an Xfinity xFi Gateway, the best and easiest way to manage the network us through our Xfinity App. The application is supported on a wide variety of devices from tablets to mobile phones. So if you have an iOS or Android Tablet, you can install the Xfinity App there.

 

You may be able to view some limited information and settings by logging into the Admin GUI, but you would need the Xfinity App in order to access the feature. You can learn more about enabling this feature and accessing the Admin GUI tool by visiting our 'Allow Xfinity WiFi Gateway Admin Tool online access using the Xfinity app' support page. For security, we are unable to remotely enable this feature and will need to be performed using the Xfinity App and Xfinity ID/Password. 

 

Please let us know if there is anything more we could assist you with regarding our Xfinity Internet and Xfinity xFi Gateway. We are always happy to help.

Visitor

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2 Messages

as mentioned in my post my phone is not able to run the xfinity app, i take it that now the olny way to accomplish these simple tasks are through the latest phone IOS. Used to be able to do this on a laptop running windows mac even my Linux was easy to use to manage these tasks

Official Employee

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1.9K Messages

@raytrode that is correct, the iOS device would need to be on version 17.2 to be compatible with the Xfinity App. I did find a previous post from August that had more information about this: https://forums.xfinity.com/conversations/xfinity-app/app-is-no-longer-compatible-with-iphone-x-and-other-older-models/68913f2ac3884e34155d96e7

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