How to remove Device from your Home Networ w/ Xfinity app

@user_01e2d9 , You can remove devices without restarting the gateway. I just did this to remove my old cell phone and it worked OK.

If the device you want to remove is still powered on and connected to the gateway, I would suggest powering it off before trying to remove it.

In the current version of the Xfinity app you should be able to do the following.

• Open the Xfinity app and login to your account (if you haven't already)
• At the bottom of the screen will be 4 icons:   Overview   Connect   People   Home
• Tap the Connect icon
• You should get a screen that starts with Test your internet ... Run a test
• Scrolling down you will see currently connected devices
• After the connected devices you will see a tab for xx Devices Not Connected >
• Tap the Devices Not Connected > tab
• That will open a list of all previously connected devices currently not connected to the gateway
• Tap the device you want to remove
• Scroll down to the Device Details > tab
• On the Device Details screen you can tap Forget Device at the bottom.

That works for me.

It is different than the older version of the app. Sometimes when I click on the Connect icon I have to tap Try Again as it doesn't open correctly.

@user_01e2d9 , need to add this: something I've noticed recently - since they came out with the newer version of the Xfinity app (and the website (internet.xfinity.com) changes made in the app (or on the website) to remove a device does not remove the device from the gateway itself. This use to work as I cleaned up my gateway before and every time I told the app to forget a device it would then be removed from the gateway. Not happening lately though.

I have added a post about this specific issue Forgetting Device in Xfinity App Doesn't Remove Device On Xfinity Gateway

Not sure if others are having this issue or not.