New Poster
•
4 Messages
How can I manage modem and router settings without a phone app?
I used to be able to log into the admin interface for my Xfinity router, to manage QoS and other settings. Now it tells me I need an app. It appears there is not a way to do this on a PC. Why not? What about people who do not have smarttphones? I'm sure it saves the company money to disallow people from messing up settings unwittingly, but for people who are skilled and know what settings they need, it's frustrating to not be able to change them myself. No Windows app?
bjack56
Frequent Visitor
•
13 Messages
20 days ago
I have the same issue today 12-10-25
2
0
XfinityDuron
Official Employee
•
417 Messages
18 days ago
Unfortunately you do need the mobile app in order to make adjustments, were you able to find a way to fix the issue that you had?
0
0
user_7uox6n
Visitor
•
1 Message
9 days ago
I ran into the same problem. I have been managing my internet by logging in via the local Ethernet link and my admin password. I mostly use this to verify who has been connecting to my wifi and to reset the cable network when it stops working., or to validate whether it is working. When I tried to connect on my browser it gave me a warning message about using the app. I seem to remember that you use to be able to do remote manageing through a web site, but I guess they took that down as well?
Some of the tech support responses say that the web interface sill exists, but don't include the web site name or URL. (plus some of the responses may be from last year or earlier and not have up to date info)
1
0
EG
Expert
•
115.1K Messages
9 days ago
@user_7uox6n
They recently updated the gateway's firmware. You have to turn on admin access in the app now;
https://www.xfinity.com/support/articles/admin-tool-access
Open the Xfinity App. (You'll need a working connection for this step).
Go to the WiFi tab.
Select View WiFi equipment and open Advanced Settings.
Select Admin Tool online access.
Slide the toggle button to Allow Admin Tool access (ON).
Select Save.
After that, you should be able to navigate to http://10.0.0.1
2
0