U

Visitor

 • 

1 Message

Friday, April 21st, 2023 12:38 PM

Closed

Home net

How do I remove a device from my network 

Official Solution

Retired Employee

 • 

5.9K Messages

2 years ago

@user_661c63 

Welcome to the Xfinity Forum and thank you for posting your question here. 

To remove or rename a device registered to access Xfinity WiFi hotspots:

  1. Sign in to your account or the My Account app and click or tap the Services tab/icon.
  2. From the Services page, under Internet, click Manage Internet.
  3. Scroll down to Xfinity WiFi Hotspot Connected Devices and click Manage Devices.
  4. Click Rename to edit your device name.
  5. Click Remove to remove your device from the list of registered devices.
  6. You'll see a confirmation message will appear.

    Note: If you've reached your limit of 10 registered devices, you must remove a device before you can add another.

To register a device for access, just sign in to the xfinitywifi network on your device. If it's your first time accessing an Xfinity WiFi hotspot on the device, you'll be asked to sign in to your Xfinity account.

For additional information please see here: https://www.xfinity.com/support/articles/manage-wifi-devices-my-account

Please let us know if you have any other questions. 

forum icon

New to the Community?

Start Here