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Help. My xfinity app keeps saying I'm already signed. It says continue. I Uninstalled the app and
Xfinity app keeps saying I'm already signed in and won't let me in. It says continue or log into as another user. I Uninstalled and reinstalled. Restarted my phone. Same on 2 phones. Cleared my catch also. Chrome browser.
XfinityJorge
Official Employee
•
1.5K Messages
1 year ago
Hey there @user_88a3fa thanks for contacting our Xfinity Support Team over our Forums. You came to the right place for help and our team is here to work with you on these app issues. We would like to take a look into this over private message to see what exactly is going on. Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Peer to peer chat" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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