Frequent Visitor
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9 Messages
Devices missing from port forwarding list
I'm trying to setup port forwarding to a device but the list of device names shown under port forwarding is not updated. There's devices on that list that I haven't used in years but the device i connected yesterday isn't showing up. I can see the device under Devices, and even change the name of it, but it never shows up under port forwarding devices.
Responses
ComcastBrittany
Official Employee
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712 Messages
2 y ago
If a device is not showing in the port forwarding drop down, it could be for a couple of reasons.
1. The device is not currently connected to your home network.
2. The device is using IPv6, xFi does not support port forwarding for IPv6 devices.
You can find more information on port forwarding in xFi, here: Tips for Port Forwarding in xFi.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.
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dailen
Frequent Visitor
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9 Messages
2 y ago
Brittany, I'm a professional IT Systems Engineer. They're not using IPV6 (it's disabled) and I'm actively using connected to it via SSH so I know it's on 🙂
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Alive65
New Poster
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1 Message
9 m ago
I wholeheartedly agree, try turning to page 26. Where it stats the gateway is junk.
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EG
Expert
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87.1K Messages
9 m ago
Dead thread from last year now being closed.
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