U

Thursday, September 14th, 2023 10:41 PM

Closed

Connection Issue

None of our devices are connecting to the internet. When trying to use our laptops, we get a pop up saying that action is required and to go to the app, but there are no notifications in the app. 

Official Employee

 • 

2.2K Messages

1 year ago

Hey there, thanks for reaching out through Xfinity Forums regarding your connection concerns. I completely understand wanting to get your connection issues resolved as I rely on using my devices on the weekend. Have you tried rebooting your modem by unplugging it, waiting for 30-seconds, and then plugging it back in to see if that helps with any connection issues? 

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