Visitor
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1 Message
comcast.net email password no longer recognized by Outlook or Applemail
In the past week, Outlook and AppleMail no longer recognize my password for my comcast.net email account. I have tried re-setting the password and re-entering it but still have the same issue. I can log into the account from xfinity.com, so it is not a problem with the wrong password. I have tried everything I have found in the forum or online.
tog19
Visitor
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2 Messages
2 days ago
Did you get a notice to switch your Comcast.net account to yahoo. It will be the same email address but service will be provided thur yahoo.
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XfinityDemitrius
Official Employee
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2.4K Messages
5 hours ago
Hey @user_gr66pi. Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to assist with the Xfinity Email issues you may be encountering. We are not showing any known issues with the Xfinity Email servers. I am glad to hear that you are not experiencing issues accessing your email through the online web portal.
Have you recently transitioned the "comcast.net" email address to Yahoo Mail? Have you also attempted to delete the whole email profile and create a new profile to see if that helps resolve any issues? You can find the Xfinity Email settings by visiting our 'Set up your Xfinity Email address with an email program' support page.
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