1 Message

Friday, January 20th, 2023 12:05 AM


Can’t use new app

Every time I try to log in to the new xfinity app it tells me it wants to set up my gateway but that has already been done.  How do I by pass that page?  Every time I try to clock out of it it just takes me back to the same thing.

Official Employee


1.1K Messages

1 year ago

Thank you for using our Forums as a tool to contact our Team @Xfinityuser187. You came to the right place for help, and we are here to see what is going on with the app. Have you tried uninstalling and then redownloading it to see if that helps?

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