U

Visitor

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1 Message

Fri, Jun 11, 2021 3:48 AM

Can’t sign into Xfinity app

I tried to log into the app, however it returned to the original login page every time after I type into the Xfinity ID and password.

Responses

Official Employee

 • 

101 Messages

3 d ago

Thank you for reaching out in our Forums. I know how frustrating it is trying to access an app that will not let you. I can help you. Are you having the same issue when trying to access the My Account app as well, or just the Xfinity app?

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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